Recently brought my Lincoln aviator to the Waterloo ford location for a routine oil change. I called in and booked the appointment with Shannon over the phone who was very knowledgeable and adept. She scheduled me in a complimentary thorough cleaning of my vehicle as well as a loaner vehicle for the day, which is…

Overall I am very pleased with the level of effort my sales person put in to get me the vehicle I wanted. Although there have been some minor hiccups with a couple of the details of my purchase, I feel this dealership acts with integrity and good ethics and works hard to resolve any issues…

Searching for a car was a very hard decision as we had a small budget and not a lot of hope, Sully had called us after a few bad experiences and brought us in to look at a few vehicles. A 2007 Ford Fusion was the first vehicle he showed us and right away we…