Awesome dealer. I have been bringing my 2019 Ford Fusion here from day one and now my 2021 Bronco Sport. Great service, got me in very quickly for service. Called me to update how things are going and was very polite and professional along the way. I go out of my way to visit this dealer to bring them my service. Thanks again!
in the last week
Bought a factory build F150 Lariat, Jay and Chris were awesome to deal with. Straight up on making the deal with little back and forth and they made it work for me in no time. They also kept me informed during the build process as soon as they got updates in their system which was nice + they put up with my thousand questions. Overall very happy with the experience.
a week ago
The team at Waterloo Ford Lincoln went above and beyond when it came to finding me the right vehicle. They knew just what I was looking for, listened to all of my requests and delivered on all of them. The salesperson, Aaron was a delight to work with, he put in the time to make sure I was happy with the end result when it came to the car I was getting. He was friendly and patient with me through the whole process which was very much appreciated as this is my first car. He's basically family now, having talked to me so much these last couple of weeks.If anyone is looking for a new ( or used) vehicle I highly recommend going through Aaron. He made this process bearable, as it can be scrupulous. These guys will be my family’s #1 choice when it comes to vehicles from now on. They have a great selection, and even if they don’t have exactly what you want when you first arrive, they will find what you are looking for in no time. Very impressed with the service and the friendly environment.
5 months ago
Honestly one of the best car buying experiences! Top notch professionalism all the way......easily the BEST Ford dealership out there. Ben is a very knowledgeable and honest sales representative, Blake outstanding on the sales side as well. Curtis and Chris on the financial side of things were amazing and worked with me to get me exactly where I wanted to be. Truth be told, I was only coming in for a test drive but their professionalism and friendly culture won my business over (had a deal approved elsewhere) but moved my business here, you will not be disappointed!!!
5 months ago
I took my 2020 F150 in for it's first scheduled maintenance. The lady who greeted me in the service bay was very polite and proceeded to tell me exactly what they would be looking over. She then brought me to a lounge area where I was able to sit comfortably and wait for the service to finish. I was told it would be approximately 1-2 hours... and it was finished in about an hour and a half. Perfectly estimated. I have prepaid service so I was given an invoice showing a balance of zero, as well as a report card showing all the services performed. There was also a recommendation section that showed a rock chip and the suggested price to pay. All in all a quick and easy experience. Waterloo Ford continues to provide amazing and friendly service.
5 months ago
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