Amazing experience. Make sure to visit Waterloo ford and see Nick. He took care of all of my requests and was very professional. Was treated like gold from the second i arrived till the day of delivery. Thank You Nick and GM Ryan!!!
3 weeks ago
All around great experience they beat the price for what I wanted better than to other dealerships in the city. Gave me a great price on upgrades such as ceramic coating. Financing Department was fantastic because I am a self-employed business owner it's tough because on paper it shows I don't make as much so they use the numbers they had to get me the best price which worked out really well all around great experience
4 weeks ago
We went in to look at a 2018 Honda Accord they had and we were greeted by Jacob. We had no plans of actually buying the car but then we test drove it and we liked what we saw. Jacob was very professional and polite. He did the best he could do to get us the price we wanted. The sales managers were also very accommodating and the finance guy Ray was also very professional and guided us step by step and did not rush us at all. We were very impressed by this dealership’s service and we will definitely be back if we ever go for a Ford. Especially for Jacob.
2 months ago
Shannon was my first point of contact and was so friendly and helpful. The loaner had already been booked and was presented very clean. Riley was the person in the service bay and was so very professional and helpful. He explained a number of things to me that I did not know which helped me to understand some of the dash board features. Overall, the environment was positive and professional. There was a noted difference in the mood of the environment from the last time that I was at the service centre which would indicate to me that the employees are feeling better about their work environment. Thank you!
2 months ago
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