Excellent experience start to finish! Nice to finally have a company that cares mire about their customers and their overall experience than just selling another vehicle to make another dollar! This dealership has our loyalty for many years to come. I highly recommend you give Waterloo Ford a try. You won’t be disappointed.
2 weeks ago
Great place to buy a vehicle! They are very friendly,honest and helpful. Kimberly Gebran went out her way to ensure I was happy and even delivered my vehicle fully detailed or course! I would highly recommend Waterloo to anyone interested in buying a new vehicle or even used. They are so friendly and outgoing.They keep in touch to see how you are enjoying your vehicle and if there is anything you need. No matter what they will help you with anything.Great deals and pricing ! Thank so much Kim and staff at Waterloo! I will definitely be back when looking to trade in!
a month ago
Read most of the reviews after making contact with Ritchie, I actually asked him about the bad review here and his honesty won me over. I drove all the way from Calgary (yes I had a plan B and C but they weren`t needed) , dealership was humming and I was greeted by Amina from finance. I have to say for a fairly young team I`ve never seen such professionalism, Ritchie and Amina you did the dealership proud today. If I won the lottery I`d buy a car from these 2 and Waterloo again and again. Sorry to hear about those other experiences but hands down I`d recommend them again.
4 months ago
After a deal fell through at another dealership, I landed at Waterloo Ford Lincoln and had the best experience. Mercedes is a very friendly and helpful sales person, managers, Chris and Orlando were great and Ray made the finance portion painless. Everyone took the time to go over details with me, answered any questions I had. They had a non pressure approach and were extremely respectful of my needs throughout the process. It was night and day from what I've experienced at other places. I love the vehicle I bought! I would highly recommend this dealership!
5 months ago
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