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Customer Reviews

Hear What Our Customers Have to Say

"Google Dec 17, 2018"

Waterloo Ford Lincoln is a truly outstanding dealership. I was treated like Royalty from the moment I arrived and through my subsequent visits there. Jon Gold found the perfect vehicle for me and has spared no effort to ensure that both my husband and I understand every option. We're delighted!  Everyone at Waterloo has been so respectful and concerned for my happiness and comfort. The Finance department allowed me to make my most convenient arrangements to supply them with my payment. I have even met the Service department staff before I go in for that. Well done, Jon Gold and Waterloo Ford Lincoln!! I plan to rave about your outstanding customer care to everyone I know!!

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"Google Dec 16, 2018"

Kendra at Waterloo ford took great care of me! She made sure I was purchasing something I really liked for a price that worked for me! It was an excellent experience and I will for sure be doing business with them in the years to come! Thank you!

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"Google Dec 14, 2018 "

Customer service is amazing, the staff at Waterloo Lincoln are knowledgeable, helpful and provide a great vehicle buying experience. Would highly recommend working with Kendra McChesney she goes above and beyond to help make purchasing easy and was the main reason we chose to buy with Waterloo Lincoln Ford.

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"Google Dec 13, 2018"

I checked out Waterloo Ford because of the high reviews. My sales lady Kendra M. made sure the team worked together to get me on the road quickly. 


BTW love the first price low price philosophy. I look forward to coming back for services when needed.

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"Google Dec 11, 2018"

From the moment I walked through the door at Waterloo Ford Lincoln my experience was perfect. I knew what I was going in to look at, I was specifically there to see the 2016 Platinum Ford Edge I seen on their website. Every person I met while at Waterloo was so nice and welcoming. It was such a breeze! Salesman Blake and I took it for a drive, he showed me everything it was capable of, made sure all my questions were answered and I was in, approved for financing and signing papers the same hour. They have a great team, the sales manager even came to shake my hand and congratulate me when I was approved. Everyone was easy to talk to and open to answering every question I had and were super awesome making something work for me so that I could finally get back into a Ford. I had previously checked out a couple other dealerships prior to Waterloo and they just couldn't make it worth it for me to make the trade. Even after I took the car home and had a couple concerns, I reached out to Blake and he happily got them all squared away for me! I am so happy with my car, and so happy with the team that helped me get it! I couldn't have asked for a better experience! I'd recommend buying through Waterloo Ford, you won't be disappointed!

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"Facebook Dec 8, 2018"

From the moment I walked through the door at Waterloo Ford Lincoln my experience was perfect. I knew what I was going in to look at, I was specifically there to see the 2016 Platinum Ford Edge I seen on their website. Every person I met while at Waterloo was so nice and welcoming. It was such a breeze! Salesman Blake and I took it for a drive, he showed me everything it was capable of, made sure all my questions were answered and I was in, approved for financing and signing papers the same hour. They have a great team, the sales manager even came to shake my hand and congratulate me when I was approved. Everyone was easy to talk to and open to answering every question I had and were super awesome making something work for me so that I could finally get back into a Ford. I had previously checked out a couple other dealerships prior to Waterloo and they just couldn't make it worth it for me to make the trade. Even after I took the car home and had a couple concerns, I reached out to Blake and he happily got them all squared away for me! I am so happy with my car, and so happy with the team that helped me get it! I couldn't have asked for a better experience! I'd recommend buying through Waterloo Ford, you won't be disappointed.

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"DealerRater Oct 30, 2018"

Well I must say Top Notch Service As I Walked In.

First time I try internet service What a Experience.

Met Shannon. ( Wow Allstar Employee) Very nice smile , No pressure what so ever , She listen to what my requested for my new vehicle and she came through Flying Colours!!!!! She did above and beyond . Happy to be back Ford Family and especially Waterloo Family !!!! Great Job

Read at DealerRater

Contact

Waterloo Ford

11420 - 107 Ave
Directions Edmonton, AB T5H 0Y5

  • Sales: 587-409-2902
  • Service: 587-200-9513
  • Parts: 587-200-9521

Hours

  • Monday 9:00am-8:00pm
  • Tuesday 9:00am-8:00pm
  • Wednesday 9:00am-8:00pm
  • Thursday 9:00am-8:00pm
  • Friday 9:00am-6:00pm
  • Saturday 9:00am-6:00pm
  • Sunday Closed