Bought my last 3 vehicles from them. Pretty up front right off the bat not a lot of dickering. Definitely will be back for our 4th. Go see Daniel, he will hook you up.
I have had service work done at the Waterloo Service Department on several occasions, the most recent being the installation of a battery in our Escape. Staff are always polite, pleasant and firendly. The service is good and they get done what needs to be done. overall excellent experiences. The cafeteria is really good too!!!
I bought my Lincoln from here
Blake, Stephanie, Tom and Terrence were great!! They answered all my questions, had a lot of patience as I can be difficult, and got me in my dream car. I will continue to be a loyal customer because of the awesome experience and service.
In Dec. we went to this car dealership to check out a Ford Edge, and the professionalism and care we received, made buying this SUV a surprising and pleasant endeavour. As we had just arrived from Cold Lake with the plan to look at the SUV and maybe test drive it, things then went south. in a hurry. Working with Shannon she proceeded to get us a deal we could not refuse, and i had spent months researching cost and options, all in a matter of hours we bought it. While the pap...erwork was being finalized we were going to grab some lunch and had a surprise when Shannon offered us to partake in the lunch they had brought in for the salesmen working Saturday. This is going above and beyond, Thank you to all, being old school we appreciated this. A person does not expect perfection from oneself all the time so do not expect it of others all the time, so with this being said when they missed the repairs on my rims you can understand things happen. I think they just wanted to see us back at the Dealership is why they missed it, go and find out for yourself what they are like. Cheers See More
What a hassle free experience at Waterloo when buying my mom a newer used vehicle. The sales associate John and sales manager Alan were a pleasure to deal with. Very friendly and knowledgeable about the Escape and process of buying. They offered a awesome deal on the vehicle and I would highly recommend this dealer. It made the dreadful process of shopping for vehicle a walk in the park
Had an amazing experience with Daniel at Waterloo. I reached out to him after a buddy recommended Waterloo. A lady transferred me over to Daniel and we quickly discussed what I was looking for. Even went as far as the colours I like ? He was soo patient and genuine. Daniel would even explain things to me and was able to help me get an awesome deal ? Thank you sooo much! Im loving my new F150 ❤ Definitely recommending friends and family to him !